Sep 8, 2008 - There is now a redefined approach for banks to produce its cheque books which neither requires stock piling pre-printed cheques nor subjecting its customers to a waiting period before they can collect their new cheque books. Instead, it provides bank customers the unprecedented flexibility of placing an order personally at the self service cheque book dispenser, over the internet or via telephone-banking; and thereafter collecting it immediately.
The Rototype CJD Series is a cheque book dispensing machine that plays the redefining element that makes this new approach possible. It comprises models for both self service (CJD 8000) as well as back office (CJD6000), and is built with multiple security boxes to store cheques, cheque book covers and reorder forms; a MICR encoder; high resolution graphic printer for personalization; as well as a stapling and binding unit. With these features,the cheque book dispensers are able to collate 50 cheques in 120 seconds, to produce a professionally bound cheque book that is complete with customer details personalization.
Banks that want to streamline its cheque issuance process can now do so by implementing either Rototype CJD 8000 for self service chequebook dispensing that provides bank customers with the avenue of making on-demand cheque book requests at any 24-hour banking lobby using a kiosk, or Rototype CJD 6000 that serves as a back office model which can receive either online requests, or requests made via the bank’s telephone-banking service. The latter approach will require customers to drop by the bank branch after placing the order, to collect their cheque books.
By providing customers with on-demand cheque book request services, banks will be able to cease its traditional method of producing cheque books by means of outsourcing; thus reducing inventory costs incurred in stock piling pre-printed cheques as well as eliminating the need for daily interaction and coordination between its staff and contracted security printers.
The implementation of this new approach of cheque production at banks will enhance the level of customer experience offered, as well as project the image of a bank that believes in investing in automation technology for the ease and benefits of its customers.